Platforms
Bamco built a multi-tenant AI voice and SMS conversation platform on custom SIP infrastructure: inbound callback and overflow handling, qualification, consent capture and per-campaign CRM routing, with nothing hardcoded and everything admin-configurable.
For businesses that live on inbound calls, the missed call is the most expensive thing that happens all day: overflow at peak, after-hours enquiries, slow callbacks that let a hot lead cool. Handling that well needs real telephony infrastructure and per-campaign flexibility, not a rented voice widget with a fixed script.
The platform is a multi-tenant AI voice and SMS conversation system built on custom SIP infrastructure. It handles inbound callback and overflow, qualifies the caller, captures consent where it is required, and routes each conversation per campaign into the right CRM with the right context.
The design principle is that nothing is hardcoded. Every campaign, script, routing rule and qualification path is admin-configurable, so the platform flexes as the business does rather than needing a developer for every change. Voice and SMS run on the same engine, so the same intelligence follows up in whichever channel a customer prefers. It is built as a set of monorepo services over Postgres with row-level security separating tenants.
Bring us the idea you already have, or book an audit and we map where the money is leaking. Either way, you deal directly with the senior team that designs and builds it.
The platform is the infrastructure behind Bamco's AI voice and SMS agents: infrastructure rather than a toy, built so an operator configures behaviour instead of a developer hardcoding it. It makes sure that when your people cannot pick up, the enquiry is still handled and moving.
Whether you can name exactly what you want built, or you just know something is leaking, the next step is the same conversation.