Bamco builds AI voice and SMS agents on custom SIP infrastructure that answer, qualify and follow up on inbound enquiries so calls stop going to voicemail. Everything is admin-configurable rather than hardcoded: overflow and callback handling, qualification, consent capture, and per-campaign routing into your CRM.
Information current as at 4 July 2026
An AI voice agent answers the phone, holds a real conversation, qualifies the caller and does something useful with the outcome, and it does the same over SMS. Built on custom SIP infrastructure rather than a rented voice widget, it becomes part of your telephony rather than a bolt-on. The aim is not to replace your people with a robot. It is to make sure that when your people cannot pick up, the enquiry is still handled, captured and moving, instead of hitting voicemail and dying.
It replaces the missed call, which for many businesses is the single most expensive thing that happens all day. The overflow at peak that goes unanswered. The after-hours enquiry that leaves a voicemail nobody returns until the lead has already called a competitor. The slow callback that lets a hot enquiry cool. The cost of a missed inbound call is not the call. It is the customer who was ready to buy and will not call twice.
This is a platform Bamco has built and runs. A multi-tenant AI voice system on custom SIP infrastructure that handles inbound callback and overflow, qualifies the caller, captures consent where it is needed, and routes each conversation per campaign into the right CRM with the right context. Nothing is hardcoded, every campaign, script, routing rule and qualification path is admin-configurable, so it flexes as your business does. Voice and SMS run on the same engine, so the same intelligence follows up in whichever channel the customer prefers. The design principle throughout is that the operator configures behaviour, the system does not force it.
Bring us the idea you already have, or book an audit and we map where the money is leaking. Either way, you deal directly with the senior team that designs and builds it.
It sits on real telephony via custom SIP, and routes outcomes into your CRM per campaign, so a handled call becomes a qualified, attributed record, not a note. It hands off to your team when a conversation needs a human, with context attached. Built around your campaigns and your stack, it becomes the front door that is always open, feeding the systems where your business already tracks its work.
Voice and SMS engagements are scoped around call flows, the number of campaigns, integration depth and telephony setup. As with every Bamco system, engagements typically start around $50k, priced as a fraction of a legacy build, and confirmed once the flows are mapped. For any business where a missed inbound call is a lost sale, the case tends to make itself.
Whether you can name exactly what you want built, or you just know something is leaking, the next step is the same conversation.